Terms of service

Welcome to EVORA. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or purchasing from EVORA, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. About EVORA

Throughout these Terms, references to "EVORA," "we," "us," and "our" refer to EVORA and its website, products, and services.

Contact:
Email: support@evora.ie

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have the permission of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You will provide accurate and complete information when making purchases.

3. Products & Services

We make every effort to accurately display and describe our products.

However:

  • Product images are for illustrative purposes.
  • Actual colors may vary depending on screen settings.
  • Product descriptions may occasionally contain typographical errors.
  • We reserve the right to modify or discontinue products without notice.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including where:

  • Fraud is suspected
  • Pricing errors occur
  • Product availability changes
  • Legal or regulatory requirements prevent fulfillment

You will be notified if an order cannot be fulfilled.

5. Pricing & Payments

All prices displayed on our website are shown in the currency selected by the customer.

Prices may change without notice.

Payment must be received in full before an order is processed.

We accept payment through secure third-party payment providers, including Shopify Payments and other approved payment processors.

6. Shipping

Shipping times are estimates only and are not guaranteed.

EVORA is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Force majeure events
  • Incorrect customer information

Customers are responsible for providing accurate shipping details.

7. Returns & Refunds

Our Refund & Returns Policy forms part of these Terms.

Key points:

  • We offer a 30-day money-back guarantee.
  • Return requests must be submitted within 30 days of delivery.
  • Customers are responsible for return shipping costs.
  • Refunds are not available after 30 days from delivery.

Please review our full Refund & Returns Policy for complete details.

 

8. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with website functionality
  • Attempt unauthorized access to systems or data
  • Upload malicious software or harmful code
  • Engage in fraudulent activity

We reserve the right to restrict access for violations of these Terms.

9. Health Disclaimer

EVORA products are intended for general wellness, fitness, recovery, and support purposes only.

Information provided on this website is not medical advice and should not be relied upon as a substitute for professional medical guidance.

Always consult a qualified healthcare professional regarding medical concerns or injuries.

No statements on this website are intended to diagnose, treat, cure, or prevent any disease or medical condition.

10. Limitation of Liability

To the maximum extent permitted by law:

EVORA shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website
  • Use of our products
  • Delays in delivery
  • Service interruptions
  • Errors or inaccuracies

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

11. Third-Party Services

Our website may contain links to third-party websites, products, or services.

EVORA is not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services provided by third parties

Use of third-party services is at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of information as described in that policy.

13. Force Majeure

EVORA shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • War
  • Strikes
  • Supply chain disruptions
  • Internet outages
  • Carrier delays

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Ireland.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will take effect immediately upon publication on our website.

Continued use of the website following changes constitutes acceptance of the revised Terms.